Token Yield, in full
The instrument behind the headline number: the trend, what's driving it, and where the harness leaks. Hover the chart to see what happened each week.
What to improve next
The clearest ways to get more from the same AI spend. One action each, with the evidence behind it.
Context leverContext bloatReduce context bloat in support escalationsEscalation prompts average 4,100 tokens where ~800 would carry the same answer; agents paste full ticket history instead of retrieving the relevant slice.
Rona owns this+4.2 yield pts
Rona owns this+4.2 yield ptsMemory leverMissing memoryApprove the escalation answer assetSix people across Sales and Support asked variations of the same onboarding question 142 times this month. Each time, the AI re-derived the answer from scratch.
needs an owner+2.8 yield pts
needs an owner+2.8 yield ptsRouting leverFrontier overuseMove classification off the frontier modelContract-review triage runs a simple labeling step on the most expensive model. A cheaper path matched its output on 96% of sampled cases.
Shai owns this+2.1 yield pts
Shai owns this+2.1 yield pts
