Candidate drafted142×
Same question, six people
Variations of one onboarding question, asked 142 times across Sales and Support. The answer was re-derived every single time.
By pattern
Recurring shapes in the work itself. When two people solve the same thing twice, that's not a people problem; it's a memory candidate.
Cortex found 12 recurring shapes in this period's work. The five below carry the most repeated cost: roughly $4.1k of work the org paid for more than once.
Candidate drafted41×
Same seven steps, every incident
Incident triage repeats an identical 7-step pattern. The first four steps are deterministic, paid for with model calls 41 times.
Candidate drafted31×
Policy answers, corrected after the fact
Data-residency and policy questions recur weekly, and 23% of answers get fixed by a human because retrieval reads a deprecated handbook.
OR
Candidate drafted28×
The same clauses, compared again
28 of 96 contract reviews run the same 8-clause comparison against standard paper. The logic never changes; the bill repeats.
ORCandidate drafted2×
Two engineers, one race condition
The same session-cache race, traced from scratch twice, nine days apart. The second investigation learned nothing the first hadn't.
Captured64 reuses
Pricing objections, answered from memory
Captured three weeks ago. The talk track has answered 64 calls since; Sales follow-up drafting is now the org's cheapest Work Unit.
Every drafted candidate waits in the Memory review queue. Open the queue →
