Work Units
The operating map of AI-assisted work: what humans and agents are doing, where it repeats, what leaks value, and what should improve next.
leaks in repeated work this period. Recommended next move: capture the escalation answer asset and break the retry loop.
Work Unit operating map
Rona
Netta
Michael
Teo
Yonatan
Craig
ShaiWhere the work changes hands
Each Work Unit is a relay between human judgment and agent labor. The handoff points are where quality is won and where leaks hide.
RonaReads the escalation, frames the ask
judgmentSummarizes ticket history, drafts a response
4,100-token context pasteNettaEdits tone, checks policy edge cases
Searches prior cases, attaches citations
RonaFinal call and send
the decision stays humanWhat changed
Meaningful movement in Work Units, memory, leakage, and agent behavior — the same live feed as Home, scoped to work.
- 1m ago
Corey RiceProduct & AIWiring the Gemini Web capture parser
138 classified exchanges today on the capture stack. Matched to the Gemini Web capture Work Unit with high confidence.
- 2m ago
Yonatan HaimovitzProduct & AI“is this the right fix for staging? is this the right way to connect to postgres?”
6-turn session on the incident Postgres fix. Tool schemas cost 4.4k tokens on every call — flagged for the harness manifest.
- 4m ago
Omer GoldbergLeadership · CEOApplying the SEN-12 tooltip persistence patch
Validating expanded-mode UI in the Cortex sensor dashboard. Retrieval pulled a deprecated handbook section — answer was human-corrected.
- 8m ago
Teo DeleanuProduct & AIReused the provider-capture runbook instead of re-deriving it
His Knowledge Object answered before a model ran — now 38 reuses this month, the most-reused object in the org.
- 18m ago
Paolo FacchinettiProduct & AI · DevOps“Deploy Gemma on EKS with vLLM — cleanest path for the inference service?”
Answered straight from the deploy runbook Knowledge Object. Context load 5× below the org median — the pattern to converge on.
Top recurring Work Units
by occurrences · 30D
Customer escalation triageSupport214× · $9.8kCode path debuggingEng203× · $3.2k
Sales follow-up draftingSales188× · $4.4kIncident investigationEng142× · $6.1k
Contract reviewLegal96× · $7.2kRepeated work without memory is the bill that keeps coming back. See the patterns →
Repeated work without memory is the bill that keeps coming back. Every drafted candidate waits in the Memory review queue. Browse all Work Units
